I worked for a grocery chain for over 20 years. Socks Baby Yoda Merry Christmas ugly Christmas shirt, the store I worked at had a video department. Because of several reasons they had stopped allowing us to set up new accounts on the overnight shift. One night I observed a lady putting a blanket under a banana box on the bottom of the cart. Basically she was trying to hide it. I called the night checker and told him that he needed to check on the bottom of the cart. He found it and scanned it. She was irate. Then things got worse because then she wanted to check movies out and did not have a card and wanted to set up a new account. I told her that we could not set up a new account at night. She would have to come back during the day and set it up. She literally went off on me.
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I was called every name in the Socks Baby Yoda Merry Christmas ugly Christmas shirt. Then she even pulled out the race card and was saying I was a racist and that I was only not letting her set up an account because she and her husband was black. She also called me a skinhead because I like my head shaved. It was my worst experience with a customer ever. She called me to apologise. I said I didn’t accept her apology. I’ve never done that before. I yelled quite a long time, telling her to her face exactly what I think of her and I wasn’t subtle. I told her that the post was anonymous, but she can count on me telling anyone whom I’d consider a friend about what she’s done. She’s earned that, some things you just don’t do.